Frequently Asked Questions

We're located at 39 Spring Ave, Troy, NY 12180 in the Capital Region. Give us a call at (518) 376-0444 (cell) or (518) 274-0111 (shop) for directions or any questions.

We're open Monday through Friday, 8am to 5pm. We are closed on weekends. If you need to reach us outside of those hours, feel free to submit a quote request online and we'll get back to you the next business day.

Appointments are recommended so we can give your vehicle the proper time and attention it deserves. Walk-ins are welcome, but scheduling ahead ensures you won't have to wait. Call us or use our online quote form to get started.

Estimates are completely free! We believe you should know what something costs before committing to any repair. Submit a quote request online or give us a call and we'll walk you through the expected costs.

Yes — our labor rates are comparable to most shops in the Capital Region. More importantly, we're significantly more affordable than dealer service departments, with a higher standard of personal care and honesty.

We totally understand. Mark works with customers regularly to help prioritize which repairs are urgent and which can safely wait. We're always happy to discuss your budget openly and honestly — no pressure, ever.

We service most makes and models of cars and light trucks. Whether you drive a domestic vehicle or an import, our team has the knowledge and tools to get the job done right. Contact us if you have a question about your specific vehicle.

Yes, we perform NY State vehicle inspections. We'll also let you know about any issues discovered during the inspection and give you an honest assessment of what needs attention.

Absolutely! We offer seasonal checkups and will look over your car to make sure it's ready for Capital Region winters. This includes checking your battery, brakes, tires, fluid levels, heating system, and more.

We take pride in maintaining a super clean and organized garage. A tidy workspace reflects the quality and attention to detail you can expect in our repairs.